Dr. Thomas Gallagher, professor, serves as the executive director of The Collaborative for Accountability and Improvement. The Collaborative is a national resource for implementing communication and resolution programs (CRPs). Hospitals that use CRPs work to acknowledge their mistakes, address the needs of patients and families, and analyze errors in order to train personnel and prevent repeated mistakes.
Read more about CRPs.
Read a recent article from UW Medicine on the inspiration to found the Collaborative.